Pavooq Insights and Updates

A Hidden Potential for Workforce Analytics Tools for DEI

In the wake of George Floyd's assassination and a series of hate crimes against Asian Americans, corporations all around the world proclaimed that they would encourage and develop ethnic and racial diversity.


Some companies have started to report on diversity for the first time in their history, and this is a major development. As it turns out, the data-driven people analytics team can achieve a lot more in this area than what they were supposed to do. They may increase your analytics capabilities with design data visualizations, dashboards, and reports on diversity indicators. Some ideas to get you going:

Business leaders need to focus on whether or not employees feel like they belong before you worry about how different they are. You may look for providers with inclusion indexes and employ them right away to examine if they satisfy your company's human resources requirements. Some firms, such as Gartner and Korn Ferry, give HR teams ways to keep an eye on inclusion through surveys that apply recognized measures.

Employees who use employee surveying systems like Glint and Perceptyx may now ask verified questions on how individuals feel like they belong and are included. It is pretty crucial to come up with a balanced strategy that works for your firm.

If you feel that benchmarking is critical for particular people’s data measurements, you might choose one vendor over another. The survey questions should be checked with your team if you work for a global company or want to conduct the survey in more than one language to make sure that there isn't too much "lost in translation" on these complex problems.

Survey questions may be tough to comprehend, especially when they enquire about notions like inclusion and belonging. You should have professionals glance at the design to make sure the questions are going to measure what you want to test. Once you can get your hands on this type of data, you may be able to find areas of strength and potential, as well as data that illustrates how your growth is growing.

Second, undertake things that make you feel like you belong. Employee data from surveys may aid company executives to figure out what leaders who earn high inclusion ratings do differently from those who get low scores. This is one of the most usual errors that firms make. It might seem frightening to gain information, but with the necessary talents, it doesn't have to be.

One basic technique in data collection to boost data analytics is to have survey respondents contribute comments after each question. This would offer you contextualized information, which is especially vital for challenging themes like inclusion and belonging.

In addition to finding out which areas of the business are performing well and which portions need to improve, you can look through the comments to unearth keywords and unique actions that are inclusive and make employees feel like they belong. Using real-time analytics to figure out what supports inclusion and belonging in your company is a good concept. Then, you may apply "nudges" to encourage even more persons to accomplish these tasks.

Third, figure out how much money DEI projects make. Recently, have you done anything to improve inclusive leadership or to minimize your own bias? No, I haven't been able to find out how much money they make. Do you have statistics that indicate how inclusive persons become when they go through talent management training and programs?

As a rule, the people analytics teams are in charge of developing dashboards that illustrate how successfully employees are finishing their training. Each team should be challenged to take it even further. HR analytics could have a bigger effect on how programs and training to work in the future. Finally, you need to be able to monitor behavior changes to determine how your programs and training are performing.

Fourth, let smart data science be your best pal, too. Organizational network analysis (ONA) has been receiving a lot of interest recently as a method to better analyze DEI in organizations.
There are both active and passive approaches to obtain evidence-based HR data to do network analysis.

In any case, it's valuable from the experience of data scientists to look at the network of different demographic groups and use it as a starting point to look at other talent outcomes, such as employee engagement, retention, and internal mobility.

You may read a fascinating case study on how passive ONA may be applied here on myHRfuture. Think about what it would be like if HR professionals could find out about the inequality and poor employee experience in networks inside your organization, which would explain why some employees get promoted to senior positions and others don't. There is a big gap between male and female workers when it comes to conversing with their colleagues in higher employee performance, as seen in the graph from TrustSphere.

Gender difference in internal relationships
Source: TrustSphere

What will YOU do to move the needle on this important topic?

Source: Original